CSCS: Council of Senior Centers and Services of NYC, Inc.

Conference

CSCS 20th Annual Conference on Aging
Thursday, January 29, 2009

Click for 2009 Conference Brochure     Click for 2009 Conference Registration Form

A message from Igal Jellinek about the Annual CSCS Annual Conference on Thursday, January 29th 2009

We are living in unprecedented times. We have seen words such as “restructuring” and “modernization” take on new meanings and become part of our working vocabulary even as we try to confront the impact of the economic downturn. Truly, our world has changed and we are faced with the challenge of transforming the way we do business and deliver services. As a result, the 2009 Conference on Aging offers you a full day of workshops and speakers that will help you to strengthen your service delivery organization.

Our keynoter, Greg Newton, will speak about the simple but effective steps everyone in your agency can take to transform a first-time visitor into an on-going participant. His message, that every staff person is important and every service transaction is a decision point for customer satisfaction, is particularly current. You can choose workshops about growing caseload management, evidence based programming, the impact of financial constraints on individuals and agencies, elder poverty, web-based resources for caregivers, civic engagement, HIV/AIDS programming, cultural competence, marketing, collaborations, geriatric mental health – to name only a few of the choices that await you.

Take a look at last year's sponsors and exhibitors to see the range of groups involved with the program.

Information about 2008 sponsors      Information about 2008 vendors